Privacy Policy

When visiting the Site, you may be asked for certain types of personally identifiable information (e.g., your first and last name, mailing address, city, state, zip code, telephone number, e-mail address, credit card number, bank information in connection with automatic deposit/debits, etc.). This information allows us to administer our business, provide customer service, communicate offers on products that may be of interest to you or to others disclosed by you, and to fulfill your order.

You may volunteer to disclose personally identifiable information to us. If you do not want to disclose your personally identifiable information to us, please do not submit it. We may also collect non-personally identifiable information from you when you visit the Site (e.g., your IP address, browser type, domain name, etc.). This information is collected and analyzed in the aggregate in order to improve the function and content of the Site.

We use the information that is collected about you for a variety of purposes, such as confirming and fulfilling your order, analyzing trends and statistics, and enhancing the operation of the Site.

We may employ vendors to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, e-mail administrative functions, processing credit card payments, and providing customer service. These vendors are under contractual obligation to use confidential data only for those purposes for which they are hired.

We may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to us or to others. We may also disclose information when we believe the law requires it.

Big River Packaging will never sell your personal information - Period.

The Site is a general audience web site that is not specifically designed or targeted at children. We do not knowingly collect, use or disseminate any personally identifiable information from children under the age of 13.

If, however, we become aware that personally identifiable information regarding a child under the age of 13 has been collected at the Site, we will use such information for the sole purpose of contacting a parent or guardian of the child to obtain verifiable parental consent. If we cannot obtain consent after a reasonable period of time, or if when contacted a parent or guardian requests that we do not use or maintain such information, we will make reasonable efforts to delete it from our records.

Upon request by a parent or guardian, Big River Packaging will provide a description of the specific types of personal information collected from a child who is under the age of 13.

Cookies are small pieces of information that are stored on computer hard drives. We may use cookies to recognize you when you return to the Site in order to provide you with a better user experience. Our cookies do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number.

We may allow third parties to use cookies on the Site. We do not control the use or contents of third-party cookies. Web browsers often allow you to erase existing cookies from your hard drive, block the use of cookies and/or be notified when cookies are encountered. If you elect to block cookies, please note that you may not be able to take full advantage of the features and functions of the Site.

The Site may contain links to web sites operated and maintained by third parties over which we have absolutely no control. Any information you provide to third-party web sites will be governed under the terms of each web site's privacy policy and we encourage you to investigate and ask questions before disclosing any information to the operators of third-party web sites.

We have no responsibility or liability whatsoever for the content, actions or policies of third-party web sites. The inclusion of third-party web sites on our Site in no way constitutes an endorsement of such web site's content, actions or policies.

We take reasonable steps to ensure that the personal information we collect about you remains accurate, timely and secure. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant its complete security.

We shall not be responsible for harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of our Site or any information you transmit to our Site.

We reserve the right to change or modify this Privacy Statement at any time. If we make changes to this Statement, we will post the revised Statement here. We encourage you to review this Privacy Statement whenever you visit our Site to make sure you understand how we use the information we collect.

Customers have the right to request access to their personal information, request deletion of their personal information, and request that we do not sell their personal information. Requests can be made through the links on this page or by calling us at (563) 243-5210.

We may ask you to verify your identity before fulfilling certain requests.